Personalized Research Answers

Getting Help Via Email or Appointment

  • If requesting help via email, please carefully compose your question to ensure an accurate answer.
  • If you would prefer an appointment, please make your request at least one business day in advance.
  • We will respond within two hours if your request is received between 9:00 a.m. and 5:00 p.m. EST, Monday through Friday. Requests received after 5:00 p.m. will be handled the next business day.
  • For genealogical or other family history questions contact Heritage Hall.

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