Who do I contact if my access to Calvin-owned databases is denied? Answer: Begin by contacting the librarian assigned to your program. That person will follow up with you and help you correct the problem.
What is the limit to the number of scanned, emailed documents that I may request? Is there a fee involved? Answer: There is no fee. The recommended limit is five requests per person per week.
May I request that Calvin library books be mailed to me? Answer: No. There are several reasons for this, not the least of which is that mail service in foreign countries is not always dependable.
Are you willing to fax articles or portions of reference books to me? Answer: Yes. Contact the librarian assigned to your program for assistance with this. Together you can determine the best day and time to fax articles.