Guide to Using Hekman Library Online   |   Library Reopening Plans

Expert Research Help is a Click Away

Expert Research Help is a Click Away

You can get immediate research help for papers and other assignments quickly and effortlessly by using our chat reference, which is available from our library homepage. Librarians and library research consultants staff this service:

  • 9am to 10pm, Monday through Thursday¬†
  • 9am to 5pm on Friday
  • 1pm to 5pm on Saturday

Our student research consultants work evenings (starting at 6pm) and Saturdays. There is no chat reference on Sunday.

Take advantage of this quick reference and research service whenever you need it. Questions range from the basic, "When is the library open?" to the more complex, "How do I find statistics on the number of new business start-ups in the Grand Rapids area?" No question is insignificant. 

If our chat service is not available, or if you have a question that you think would better be answered in a more indepth interaction, please feel free to use these other help services:

- Posted October 26, 2020 by Kathy DeMey (11:52 AM)