The American Customer Satisfaction Index is a national economic indicator of customer evaluations of the quality of products and services available to household consumers in the United States. It is updated each quarter with new measures for different sectors of the economy replacing data from the prior year. The overall ACSI score for a given quarter factors in scores from about 200 companies in 43 industries and from government agencies over the previous four quarters. The Index is produced by the University of Michigan's Ross School of Business in partnership with the American Society for Quality and CFI Group, and is supported in part by ForeSee Results, corporate sponsor for the e-commerce and e-business measurements.
Bloomberg Businessweek is a leading business and financial news magazine. The magazine archive covers content from 1929 (first issue) through 2000. Topics include business management, marketing, labor, finance, and economic policy.
Concise yet comprehensive summaries to help professionals and students keep up with the latest information in the business world. A wide range of topics is covered including business biographies, change management, communication, entrepreneurship, leadership, marketing, personal growth, productivity and technology.
A guide compiled by the Carnegie Library of Pittsburgh that "lists types of small businesses and a corresponding sample business plan, profile or book about the business with sources provided after each entry." Links are provided to many free online plans. Print resources identified are those housed in the Carnegie Library, but that may also be available at Hekman.
Considered one of the most useful and widely read business news magazines covering business trends and developments in management, markets, industries, companies, international business, regions, the environment, government, etc.
Outstanding in its comprehensiveness. Includes best practices, management checklists, outstanding business thinkers/gurus, encyclopedic coverage of business topics, and extensive identification of additional business information sources.
The CRCPI is an index to periodicals which are official publications of the Christian Reformed Church or its institutions, or periodicals which have a significant number of contributors who are affiliated with the CRC or its institutions including the Calvin Theological Journal and The Banner.
Communication & Mass Media Complete offers access to journals covering communication, mass media, linguistics, discourse, rhetoric, sociolinguistics, communication theory, language, logic, organizational communication and other closely related fields of study.
Taking the place of American FactFinder, data.census.gov is the new platform to access data and digital content from the U.S. Census Bureau. The vision for data dissemination through data.census.gov is to improve the customer experience by making data available from one centralized place so that data users spend less time searching for data content and more time using it.
Comprehensive business and demographic information valuable to assess business viability, create sales leads and marketing mailing lists, complete location analyses and business plans, analyze population trends, find potential sponsors and donors, and more.
" . . .meant to be a comprehensive site of free, easily available economic time series data useful for economic research, in particular economic forecasting." There are more than 200,000 time series for which data (in Excel format) and custom charts can be retrieved.
While not a scholarly journal, The Economist is acknowledged as one of the most important international periodicals, covering all economies around the world, and is monitoried by anyone involved in international business.
EDGAR: SEC Filings and Forms provides extensive and reliable full text information about companies required by law to file forms with the U. S. Securities and Exchange Commission (SEC), including financial performance, acquisitions, and major business initiatives.
This 2 volume work edited by Steven G. Rogelberg and published by Sage, provides extensive coverage or I/O pscyhology, including many areas of interest to Human Resources and Organizational Development professionals, including subject like Job Performance Models, Organizational Behavior , and Employee Assistance Programs. Each essay is signed and includes a bibliography for futher reading. A good place to get acquainted with core concepts.
The latest insights on entrepreneurship and small business topics for business students and researchers. Content comes from business journals, magazines, reference books, case studies and company profiles.
Forbes has delivered key insight on the business and financial world for nearly a century. With EBSCO’s Forbes Magazine Archive, 1917-2000, researchers have unrivaled electronic access to the world’s best business news. This fully searchable full-text archive provides analysis on business leaders, politics, entertainment, technology, communication, culture, and style.
This business and management monthly, known perhaps best for its Fortune 500 and Fortune 1000 surveys, contains thoroughly researched and interestingly written articles covering companies, executives, economic and financial “problems,” industries, cities, new products and technological developments.